TERMS OF SERVICE

Last Updated: October 2023

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Any participation in this service will constitute acceptance of this agreement. These terms apply to all visitors, users, and others who access or use the Service provided by Craft Eatery Food Genius Company L.L.C. ("we", "us", or "our").

2. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.

3. Pricing and Availability

All prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4. Shipping and Delivery

We will make every effort to deliver your package to you as soon as possible. However, any delivery estimates provided are simply estimates and not guarantees. We are not responsible for delays caused by shipping carriers, weather, or other factors outside our control.

5. Returns and Refunds

Our return policy lasts 7 days. If 7 days have gone by since your purchase was delivered, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

6. SMS Messaging Program Terms

Program Name: Root Soulutions SMS Updates

Description: By opting in, you agree to receive promotional text messages from Root Soulutions (Craft Eatery Food Genius Company L.L.C.), including farmers market schedules, new product launches, special offers, and order notifications.

Message Frequency: Message frequency varies. You may receive up to 4 messages per month.

Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: Reply STOP to any message to unsubscribe at any time. You will receive a confirmation message and no further messages will be sent.

Help: Reply HELP for help, or contact us at contact@lovecrafteatery.com.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

For more information, see our Privacy Policy.

7. Contact Information

Questions about the Terms of Service should be sent to us at contact@lovecrafteatery.com or by phone at (862) 315-3802.

Craft Eatery Food Genius Company L.L.C.
1451 S Elm Eugene St, Greensboro, NC 27406
(862) 315-3802